Refund Policy

Refund Policy – Trappers Direct

At Trappers Direct, we stand behind the quality of our hemp products. From our sun-grown THCa flower to premium prerolls and concentrates, we’re committed to delivering fresh, lab-tested products every time.

Due to the nature of our products and compliance protocols, all sales are final. We do not offer refunds, returns, or exchanges on any items once they have shipped.

Please double-check your order before completing checkout. If you have any questions about a strain or product type, our team is happy to help clarify before purchase — just reach out at he*@************ct.com.

 

 

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, email us within 7 days of delivery with your order number and clear photos of the issue. We’ll make it right.

Note: Damage claims made after 7 days from delivery may not be eligible for resolution.

 

 

Exceptions / Non-Returnable Items

We do not accept returns on:

•Opened or used products

•Sale or clearance items

•Bulk orders

•Gift cards

 

 

Wholesale Policy

As a wholesale-focused brand, our inventory moves quickly and is priced with margin-conscious buyers in mind. For this reason, we do not accept returns or exchanges once an order has been processed.

 

 

Need help?

We’re here to answer questions before you buy.

Contact us anytime at co*****@************ct.com

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FDA NOTICE DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Before using any product, please consult your healthcare professional about potential interactions or other possible complications. The Federal Food, Drug, and Cosmetic Act requires this notice. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site—Void Where Prohibited By Law. THC DISCLAIMER: All products on this site are 2018 Farm Bill Compliant and contain 0.3% or less of Delta 9 THC (Δ9-THC).

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